Diya Divine Silks Privacy Policy
At Diya Divine Silks, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect various types of information when you visit our website or interact with us, including:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
- Non-Personal Information: This includes browser type, IP address, time zone settings, and data on how you use our website.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our website.
2. How We Use Your Information
We use the information we collect for various purposes, such as:
- To Process Orders: Your personal information allows us to process and fulfill your orders, manage payments, and provide updates on the status of your purchases.
- To Improve Our Services: Non-personal data helps us analyze how our website is used, identify trends, and improve our site’s functionality.
- Marketing and Promotions: With your consent, we may send promotional emails or newsletters about new products, special offers, or other information that may be of interest to you.
- Customer Support: To provide you with customer service and address any inquiries or concerns you may have.
3. How We Share Your Information
We may share your personal data under the following circumstances:
- Third-Party Service Providers: We partner with third-party companies for payment processing, shipping, and marketing services. These providers only access the information needed to perform their services and are obligated to maintain confidentiality.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
4. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Update Your Information: Correct any inaccuracies in your personal data.
- Withdraw Consent: Opt-out of receiving marketing emails or promotional communications by following the unsubscribe link provided in these emails or contacting us directly.
- Request Deletion: Ask for the deletion of your personal data, subject to legal and business obligations.
6. Cookies and Tracking Technologies
Cookies help us provide a better user experience by remembering your preferences and understanding site usage. You can choose to disable cookies in your browser settings; however, doing so may limit the functionality of certain features on our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected without parental consent, we will take steps to delete it.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices. Any modifications will be posted on this page, and the “last updated” date at the top will be revised. Your continued use of our site following any changes indicates acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
- Email: diyadivinesilks@gmail.com
- Phone: +91 8522827254
Your trust is important to us, and we are dedicated to protecting your privacy and providing you with a secure online experience. Thank you for choosing Diya Divine Silks.